Abstract

Cultural bias affects everyone, especially when working as an expatriate in a foreign country. Perception of such bias, and errors arising from these bias, can directly affect the successful implementation of a project, especially in a foreign country. To be able to cross these hurdles, a person must unlearn and relearn processes and management styles to be fully compatible. - The audience will share in the speaker’s experience of cultural bias across different countries and environments through anecdotal evidence - The session will focus on the unlearning of inherent cultural bias and relearning of management styles and processes - Key recommendations on how to adapt one’s working and interpersonal relationship to the local culture

About the speaker

- Seasoned hospitality manager with 27 years of progressive experience supporting and leading operations at world class luxury and upscale hotels and resorts. - Successful management of 120-key luxury resort construction and opening in the Maldives, opening of 76-key resort in Phuket, Thailand, launch of Food & Beverage operations at Pullman Gurgaon Central Park, India and Pullman Kuala Lumpur Bangsar, Malaysia - Hotel Manager, Project Manager, Asset Manager, Change Leader, Mentor